SUMOshop Status

• • There are currently no operational disruptions.
  • Der er aktuelt ingen driftsforstyrrelser.
• • 27/10 12:11
  • Scheduled maintenance at Quickpay - Quickpay will perform scheduled maintenance on their database systems on Tuesday, October 28, 2025, between 00:00 and 02:00 CEST. During this time, payments and API access may be temporarily unavailable for up to 2 hours.
  • Planlagt vedligeholdelse hos Quickpay - Quickpay udfører planlagt vedligeholdelse af deres databasesystemer natten til tirsdag den 28. oktober 2025 mellem 00:00 og 02:00. I denne periode kan betalinger og API-adgang være midlertidigt utilgængelige i op til 2 timer.
• • 20/10 11:50
  • Resolved: There have been problems with order completion for those of our customers who have integration with Klaviyo. Klaviyo's systems are currently down. We have now recoded the integration so that errors from Klaviyo do not stop the order flow at completion.
  • Løst: Der har været problemer med ordreafslutning for de af vores kunder, der har integration til Klaviyo. Klaviyos systemer er nede pt. Vi har nu kodet integrationen om, så fejl fra Klaviyo ikke stopper ordre-flowet ved afslutning.
• • 12/10 08:00
  • Our server and network supplier is scheduled to perform system maintenance on 11/10-25 and 12/10-25 between 00.00 and 08.00. During these times, you may experience reduced accessibility and outages. We apologize for any inconvenience this may cause our customers.
  • Vores server- og netværksleverandør har planlagt systemarbejde d. 11/10-25 og 12/10-25 i tidsrummet 00.00 - 08.00. I disse tidsrum kan der opleves nedsat fremkommenlighed og udfald. Vi beklager de gener dette kan medføre for vore kunder.
• • 09/10 09:17
  • Resolved: We are experiencing issues with loading product data from DdD during the night. Their API either disconnects or does not respond at all. The problem started on October 5th, 2025, and has persisted since then. This may result in incorrect stock levels or missing product data.
  • Løst: Vi oplever problemer med indlæsning af varedata fra DdD om natten. Deres API afbryder forbindelsen, eller svarer slet ikke. Problemet er opstået d. 5/10-2025, og har været der siden. Dette kan medføre forkerte lagertal og/eller manglende varedata.
• • 09/10 09:16
  • Resolved: There are currently problems with shipping and return labels via GLS. See more on their status page here: https://gls-group.com/DK/da/loesninger/kundeinformation/driftsstatus/
  • Løst: Der er i øjeblikket problemer med fragt og returlabels via GLS. Se mere på deres status-side her: https://gls-group.com/DK/da/loesninger/kundeinformation/driftsstatus/
• • 08/10 16:34
  • There has been registered temporary problems with DdD REST.
  • Der er blevet registreret midlertidige problemer med DdD REST.
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